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CEO Spotlight on KRLD-AM

carly.stone on December 6, 2024

Following the announcement of our $40.3 capital raise, Chairman and CEO Sam L. Susser, was interviewed by David Johnson, Business Editor and Host of CEO Spotlight on KRLD-AM, one of the largest radio stations in the country. Susser shared insights into Susser Bank’s approach to providing customized banking solutions for our clients, highlighting the importance of nurturing long-term relationships over transactions. The interview also covered the current state of the mortgage industry with respect to Susser Bank Mortgage and expressed confidence in the bank’s ability to thrive in the current economic climate while maintaining its high level of customer service.

D CEO’s Dallas 500 Recognizes Sam L. Susser, Chairman and CEO

carly.stone on December 6, 2024

D CEO’s signature special publication, the Dallas 500, features profiles of the most influential North Texas executives in more than 50 industry categories. We’re proud to announce that Sam L. Susser, Chairman and CEO, has been honored for the second year in a row as one of D CEO’s Dallas 500. While this recognition celebrates our CEO, it is the collective efforts of every member of the Susser Bank team that has made this accomplishment possible. We are proud to maintain our customer-centered approach that drives our unwavering “100 year” commitment to providing exemplary service to our clients and an outstanding place to build a career for our bankers and support team.
 
You can access the full list of the Dallas 500 here. 

Partnering with All Stars Project of Dallas to Promote Financial Education

carly.stone on December 6, 2024

In support of financial literacy among underserved local students, we are proud to have collaborated with the All Stars Project of Dallas for the 2023 Fall Leadership Program. Susser Bank is dedicated to promoting financial education among the younger members of our community, and we are honored to have had the opportunity to work alongside an incredible organization that shares our values.

Annual Toy Drive: Bringing Joy to Families in Need

carly.stone on December 6, 2024

Each December, our offices come together to host a toy drive, supporting and bringing joy to families in need within our community. We’re proud to share that with the help of our generous clients and team members, our Garland team supported families at Toler Elementary, our Fort Worth Mortgage and Bank teams supported Community Partners of Tarrant County Holiday Hope Project and our Austin team supported the Oak Hill Elementary Giving Tree. We extend our sincere appreciation to our clients and team members for their generosity and hard work in making this initiative a success.

DFW Team Packs 20,660 Meals for Families in Need

carly.stone on December 6, 2024

Our DFW team was honored to spend a day at the Tarrant Area Food Bank, packing nearly 20,660 meals for families in need. The experience was truly heartwarming, and we felt proud to make a positive impact on the lives of others. It was inspiring to see how even our modest efforts could make a big difference in the lives of so many people. Our team’s dedication to fostering a service-minded environment and contributing to the betterment of our community is something we take great pride in.

Debit Card Controls Now Available in the Mobile App

carly.stone on December 6, 2024

New features are now accessible via the Susser Bank mobile app and online banking portal – allowing you to fully manage your debit card and accounts in one, secure place.

With our new integrated card control features, you can now:

Manage debit card transactions:

  • Set spending limits based on your preferences, including dollar amount, transaction type, and merchant type
  • Set temporary card limits
  • Set travel notifications
  • Turn your card on or off

Maintain debit card security:

  • Get instant alerts on certain types of transactions, like declined charges
  • Report your debit card as lost or stolen

Manage new debit cards:

  • Request a replacement card
  • Activate a newly issued card

These enhancements to our mobile and online banking experience replace features previously available in the MyCardRules app. Should you have any questions, do not hesitate to contact your Susser Banker or Client Care team member at (817) 987-2400. We thank you for being a valuable client.

Staying Vigilant Against Check Fraud Scams

carly.stone on December 6, 2024

In light of the recent surge in financial scams targeting businesses, we wanted to bring your attention to a particular risk: Check Fraud. Check fraud, including check washing and counterfeit checks, is on the rise. To keep your business safe, we highly recommend staying vigilant and taking proactive steps to safeguard your financial transactions.

Check Washing scams involve altering and cashing checks that are stolen from mailboxes. Criminals take advantage of unsecured mailboxes and exploit vulnerabilities in the postal system to gain access to checks, which they can then manipulate for their own benefit.

Staying Vigilant
To protect your business from check fraud scams, we recommend the following proactive measures:

  1. Positive Pay with Payee Match: Implement this powerful tool to verify and match checks against your issued checks, ensuring that only authorized payments are processed. We believe this is an extremely powerful tool to prevent both internal and external fraud.
  2. Consider ACH Payments: When possible, consider using ACH payments as a more secure alternative to writing checks. ACH payments offer enhanced security and traceability.
  3. Secure Mailing: Be cautious when sending checks. It’s essential to mail them from inside secure postal facilities rather than using mail drop boxes. We recently heard about an incident where a mailman had his master key stolen, leading to widespread theft of business mail. Using secure facilities reduces this risk.
  4. Verify Account Activity: Access your online account information at least twice daily to verify activity. Fraudulent transactions are time-critical, so the sooner you catch any issues, the better.

By implementing these precautions, you can significantly reduce the risk of falling victim to check fraud and enhance the security of your financial transactions.

If you have any questions or require further assistance regarding these security measures, please do not hesitate to contact your Susser Banker or a Treasury Management Support team member at (817) 987-2150. We are here to support you in protecting your business from financial crimes.

Susser Bank Team Volunteer Day

carly.stone on December 6, 2024

We had the privilege of joining forces with Trinity Habitat for Humanity to build a home for a local family. Our team was grateful for the opportunity to give back to the community, and we take great pride in supporting such a noble organization that shares our values. Knowing that we helped provide a home for a family in need was truly an unforgettable experience.

Community Support at Central Texas Food Bank

carly.stone on December 6, 2024

Our Austin and Round Rock teams had an amazing evening of service at the Central Texas Food Bank. Together, we packed nearly 9,800 meals for those in need. Our team wore orange bandanas to help raise awareness for Hunger Action Month. We are incredibly proud to have a group of individuals devoted to serving the needs of our community.

Garland Branch Gives Back to the Community

carly.stone on December 6, 2024

In preparation for back to school, our Garland branch collected school supply donations that will be used throughout classrooms at a local elementary school. They also took the opportunity to send handwritten words of encouragement to all the teachers. We are grateful for our clients and team members who are intentional about fostering a brighter future for our community by supporting education and making a difference in the lives of young learners and their outstanding educators.